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PC Matic CEO, former Gateway exec, warns 'we're not learning' from cyber-attacks
SIOUX CITY -- One of the things that troubles Rob Cheng about the frequent cyber attacks that hit businesses and government entities, including incidents in Siouxland, is that nobody seems to learn much from them.
"The reason why this keeps on happening is that, we're not learning from every attack. We're not getting better. And, so it just keeps on getting worse," said Cheng, CEO of antivirus software company PC Matic.
Cheng, a former executive at Gateway computers in North Sioux City, talked to The Journal on Wednesday after meeting with Iowa Attorney General Tom Miller about cyber security issues earlier in the week.
The city of Wayne, Nebraska, fell victim to a ransomware attack on Feb. 18. Their files were encrypted and their computer-based systems went down. The hackers demanded a shockingly high price to release the files -- $500,000.
In December, the city of Sioux City was notified by a third-party vendor "that alterations to the vendor’s application code could have enabled the unauthorized copying of payment card information from the City’s internet browser window during certain payment transactions," according to a letter the city sent to residents.
In all, 3,563 of the city's parking ticket and utility billing system customers were impacted -- their name, address, payment card number, expiration date, and CVV potentially exposed. It's not known precisely what type of software security measures the city or its third-party vendor had in place, as the city's main IT person was not available to comment on the situation at the time of this writing.
Two Sioux City eye clinics separately fell victim to ransomware attacks within months of each other in late 2018 and early 2019, one of which might have exposed the personal health information of some 40,000 patients.
There have been much bigger incidents elsewhere. During the past several months, Louisiana Gov. John Bel Edwards has declared and later renewed a state of emergency repeatedly after the state's Office of Motor Vehicles and other state entities fell victim to cyber-attacks.
In 2019 the city of Baltimore fell victim to a massive ransomware attack -- and oddly enough, the hackers in that case demanded only around $75,000, less than a sixth of what was demanded of Wayne. The Baltimore Sun reported that the attack cost the city an estimated $18.2 million in all, though the city refused to pay the ransom.
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PC Matic official website Archives
About PC Matic
My name is Rob Cheng, CEO and founder of PC Matic. After a successful career at Gateway 2000 as SVP of worldwide sales, marketing and support, I founded PC Matic in 1999 as PC Pitstop. At the time, I never imagined that we would develop the world's best antivirus nor that I would become the company's TV spokesperson. Here's our story.
Founded in 1999, Windows 98 was the dominant operation system, and PC Pitstop was a free computer diagnostic website. We became an internet sensation ranking frequently in Alexa's top 1000 web sites. We were off to the races. By 2009, PC Pitstop had grown, and we launched PC Matic, a comprehensive tool to care for the maintenance and security of all your computers. The next year, my wife and my father were running PC Matic, and both got infected with the FBI virus, an early form of ransomware. At the time, we were licensing a third party antivirus, so we developed our own entirely in the United States.
In January 2011, we launched SuperShield, PC Matic's real time protection based on a whitelist. The flaw in antivirus then and still today, is how it deals with unknown applications. If a blacklist AV sees an unknown file, it assumes it to be good. That is the security hole and why our nation is facing a ransomware crisis. The whitelist assumes unknown files are bad until our researchers can verify their authenticity.
We learned that we can not claim our whitelist has superior protection. We had to prove it. In 2014, we won our first Virus Bulletin RAP test, the industry's most difficult detection rate test. But we were not done, by the end of 2016, we achieved the first perfect score on the RAP test. Isn't that what we all want in an antivirus? To correctly detect 100% of the viruses?
In the middle of 2016, one of our PC Matic customers got infected despite using our whitelist security. The reason was scripting attacks also known as fileless infections. By the end of 2016, we rolled out changes to block scripting attacks.
As the ransomware story continues to unfold, I hope that people will begin to look at detection rates when purchasing security products, and they will find ours as one of the best.
PC Matic includes:
- Superior Security
PC Matic effectively stops what others cannot with the use of three advanced technologies: an automated whitelist, fileless script blocking, and brute force attack mitigation. In addition, the security software also includes patch management and driver updates, keeping known vulnerabilities patched before hackers can exploit them.
- Adblocker with Fake Virus Scam Protection
Avoid invasive pop-ups and stop malicious ads in their tracks with the PC Matic Adblocker extension. PC Matic’s advanced technology also protects you from the fake virus scam, blocking it before it can lock down your web browser and cause panic.
- Automated PC Maintenance
PCs slow down the more you use them, unless they are properly maintained. PC Matic’s optimization tools keep your PC running at its peak performance with scheduled scans cleaning out junk files and the accumulated data you do not need on your computer.
Reviews & Testimonials from REAL Customers
Great product, my PC is running much faster since ...
Great product, my PC is running much faster since I started using PC Matic, it also keeps the junk gone. Raymond C McAleer | Amazon Customer
You only need 1 malware tool - PCMATIC!
For years I used multiple products to keep my PC's free of malware, and still became infected. After 3 years of using PCMATIC I have been virus and malware free! Robert | Amazon Customer
So happy to have PC MATIC by my side
They keep my computer running smoothly and are quick to handle your needs. What an awesome company. Thank You! PC MATIC....Kathy J. Rumfelt
Also the price of $50 for (5) PCs was also a very nice incentive
This program is very user-friendly and has more features to protect my computer than the Norton 360 and I was currently using. lovenote21st | Amazon Customer
I am worry free with my computer.
I think I am in my third year using PC Matic, and tried all of the rest over the years and none of them even came close to protecting me like PC Matic does. Bob Dillard
Goodbye Norton - hello PC Matic!
I can honestly say PC Matic really does what they claim! My system is much faster and garbage free! I'm completely sold on it now!!!Falconer | Amazon Customer
PC Matic - A well engineered Product
I have used several other brands of virus protection. I can say without exception PC Matic has been an excellent product so far. Doodlebug | Amazon Customer
I have used other virus protectors...
but I was interupted several times with the "blue screen." I purchased PC Matic and I have not seen another "blue screen." Thank you PC Matic! Jim Hyde
It really works!
Since installing PC Matic I have had no problems! PC Matic runs once a week and keeps my computer humming along.Cherylyn Marcy | Amazon Customer
one stop PC clearer and tweaker
I have used various software until I found PC Matic about 5 years ago. I use it on all my devices and renew yearly. It keeps my devices humming along at top speed. Richard M. Rod Jr. | Amazon Customer
This product is everything it claims to be and more!
Very satisfied with PC Matic's performance and protection for all my computers. Thanks so much!Al Carlson
PC Matic is ALL you need!
This is one computer security purchase you will never regret. I know as I have several others and do not compare to PC Matic in keeping you safe! Joseph Yoest
Instead of using the archaic blacklist technology competitors use, PC Matic deploys an automated whitelist for real-time, proactive protection against today’s cyber threats. In addition, PC Matic also uses a script blocking agent, effectively thwarting all forms of fileless malware attacks.
PC Matic’s SuperShield whitelist functions by using a list of known, trusted programs and allows them to run. Everything else, that is not on the whitelist, is sent to the PC Matic malware research team to be tested. Within 24 hours it is categorized either trusted or malicious.
Fileless Script Block
Hackers are exploiting scripting agents like PowerShell to install malware, which doesn’t need an executable. PC Matic has developed a script blocking agent to identify malicious scripting activity. So far, this has left PC Matic consumers entirely protected from fileless infections.
Patch Management and Driver Updates
During the scanning process, PC Matic ensures key third-party applications are patched, and drivers are updated. By automating this process, PC Matic users can rest assured their devices are kept updated, with known vulnerabilities patched to avoid exploitation from cyber criminals.
PC Matic Adblocker
PC Matic's adblocking technology keeps your PC and data secure from malicious ads, also known as malvertising attacks. These attacks have become increasingly advanced, effectively infecting PCs without the user even clicking on the ad.
Our adblocker also stops persistent pop-up ads. These ads are not only an annoyance, but they are also designed to obtain the user’s personal information such as location, computer information, and browsing habits. This information is in turn sent to other companies for further analysis and sales efforts.
PC Matic’s adblocking technology prevents the fake virus scam pop-ups from appearing on your screen. These pop-ups overrun the browser, until the session is ultimately killed at a task manager level. The alerts are an attempt to create a sense of urgency, claiming to be from a well-known tech company, like Microsoft, stating the device has been infected and they must call a 1-800 immediately.
With the use of our adblocker, your data, devices and privacy will be secure from cyber criminals deploying malvertising attacks, persistent pop-ups, and fake virus scams.
Automated PC Maintenance
Our automated PC maintenance occurs every time you scan your computer with the PC Matic software. These features include:
- Defragments Disks
- Updates Drivers
- Cleans Registry
- Optimizes SSDs
- Removes Junk Files
- Optimizes Broadband
- Updates Common Software Automatically
- Removes Unnecessary Start Up Apps
- Deactivates Unnecessary Windows Tasks
- Disables Resource Hogging Start Ups
- Accelerates Downloads in FF and IE
- Fixes Software Vulnerabilities
Made in the USA
Unlike our competitors, we take great pride in the fact that all of the research, development and support for PC Matic is right here in the United States. For various reasons, all of our competitors outsource some piece of their product; whether it is research, development, support or all three.
We believe by keeping all pieces of the product in the United States, there is an increase in the reliability of the security product. The best security software, is made in America.
All of our competitors outsource some piece of their product; whether it is research, development, support or all three."
- Microsoft Windows 10, 8, 7, Vista and XP
- macOS 10.12 & up (Catalina, Mojave, High Sierra, Sierra)
- Android 4.4 & up
- Processor: 1GHz or greater
- Memory: 512 MB or greater
- Hard Disk: Need 1GB or more of free space
Internet Connection Required:
- Broadband connection highly recommended
PC Matic Videos & Commercials
Look for ads on these national channels: Fox News, CNN, CNBC, MSNBC, Headline News, Fox Business, and Bloomberg.
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Thousands of PC users trust PC Matic with their PC security and optimization... you can too.
VB100 RAP Results - August 2016
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